Delete your account

How to delete your 5 Cards account and the data we hold about you.

Delete it in the game

1. Open 5 Cards and go to Settings, then Support.
2. Tap Delete Account.
3. Confirm by typing your User ID (shown on the screen) and the word DELETE.

You are signed out at once and your account disappears from leaderboards and friend search. Your account and personal data are permanently deleted 30 days after your request. If you sign in again before that date, the deletion is cancelled and your account is restored as it was.

Delete it without the game

If you cannot open the game (for example you uninstalled it), email noobstudios.in@gmail.com from the address linked to your Google or Facebook account, with your Player ID if you have it. We will start the same process and confirm by email.

What is deleted, and what we keep

• Deleted after 30 days: your profile, display name and avatar, Coins, XP and progress, friends and requests, leaderboard entries and sign-in links.
• Kept: a deletion record with the dates only (no name, e-mail or Player ID) to show the request was carried out, and any problem report you sent, without your identity. Server logs are removed within 12 months.

Facebook users: data deletion

If you signed in with Facebook, you can also remove 5 Cards from your Facebook account: open Settings and privacy, Settings, Apps and websites on Facebook, find 5 Cards Multiplayer Card Game and choose Remove. That stops Facebook sharing data with the game. To have the data the game already holds deleted, use one of the two methods above; we treat a removal request that reaches us by email as a deletion request.